how to safeguard your gateway with encrypted and plain backup options in wisgateos 2

Easily back up and restore WisGateOS 2 gateway configurations with optional password encryption for enhanced data security and reliability. 

This feature helps maintain operational continuity by preserving all system settings and network parameters, ensuring that your gateway can be quickly restored after maintenance or unexpected issues. Encrypted backups offer strong protection for sensitive deployments, while unencrypted backups allow for faster recovery in controlled environments. 

Whether you manage a single gateway or a fleet in the field, this functionality ensures that configurations remain secure, consistent, and easily recoverable at all times.

Key Concepts 

• Encrypted Backup: A backup file protected by password encryption. A password is required to restore it.
• Plain Backup: An unencrypted backup file that can be restored without a password.

Backup Configuration

1. Log in to the gateway's web user interface (UI).

2. Navigate to Settings > Backup and restore > Backup.

Encrypted Backup

1. Check Set password to protect the backup archive.
2. Enter and confirm the backup password.

• Must be at least 12 characters long
• Must include letters, numbers, and at least one special character (e.g., !@#$%^&*)

3. Click Generate and download backup.
4. Store the downloaded .tar.gz file safely.

Plain Backup

1. Leave the password option unchecked.
2. Click Generate and download backup.
3. Store the downloaded .tar.gz file in a safe location.

Restore Backup Procedure 

1. Log in to the gateway's web user interface (UI).

2. Navigate to Settings > Backup and restore > Restore.

Encrypted Backup Restore

1. Drag and drop your .tar.gz backup file into the upload area, or click choose file to select it manually.

2. After the file is loaded, click the Restore button.
3. Enter the correct password when prompted.

4. Click Restore again to continue.
5. The gateway will automatically reboot once the restore process is complete. Do not power off the gateway during this time.

Plain Backup Restore

1. Drag and drop your .tar.gz backup file into the upload area, or click choose file to select it manually.

2. After the file is loaded, click the Restore button.
3. A password dialog will appear, even though the backup is unencrypted. Simply click Restore again to proceed.

4. The gateway will automatically reboot once the restore process is complete. Do not power off the gateway during this time.

Troubleshooting

FAQs

1. What should I do if I forget the password for the encrypted backup?
   No. You cannot restore encrypted backups without the correct password. Please make sure to store your password safely.
2. Can I restore an encrypted backup on a different gateway?
   No, encrypted backups can only be restored on the same gateway where they were created. They are tied to the original gateway for security reasons.

Updated November 04, 2025 03:02