how to connect rak gateways to actility via basics™ station (cups)

Learn how to connect a RAK gateway to Actility ThingPark using Basics™ Station with CUPS enabled for centralized configuration and credential management.

Prerequisites

Before you begin, ensure that the following requirements are met:

• An Actility ThingPark account with access to the Admin Console.
• The gateway is connected to the Internet via Wi-Fi, Ethernet, or cellular.
• The AmazonRootCA1.cer certificate file must be downloaded and available for upload during the configuration.

Register the Gateway in ThingPark

1. Log in to the Actility ThingPark Admin Console.
2. On the Dashboard, click the + button under the BASE STATIONS tab to add a new gateway.

3. In the ADDING A BASE STATION prompt, click View More Manufacturers to expand the complete list of gateway vendors.

4. In the Select Your Base Station Manufacturer window, search for and select RAKwireless. You can scroll through the list or type RAKwireless in the search field.

5. You will be redirected to the ADDING A BASE STATION page. Fill in the required gateway information.

• Model: Select your RAK gateway. If it is not listed, choose the closest match based on your WisGateOS version from the table below. 

• Name: Enter a name for your gateway.

• LLR-UUID: Enter the gateway’s identifier in the format 0016C0-XXXXXXXXXXXXXXXX, where XXXXXXXXXXXXXXXX is the gateway’s EUI. The EUI can be found on the gateway’s physical label (GW EUI) or under Dashboard > Overview in the Web UI.

• RF Region: Select the appropriate frequency band for your deployment region.

• Additional Information: (Optional) Add notes or comments for future reference.

• Position: Set the physical location of the gateway by:

  • Typing the address into the Search field.

  • Clicking on the map to place the location marker; the latitude and longitude fields will be filled automatically.

  • Entering the gateway’s installation height (in meters) in the Altitude above sea level field.

• Connection status alarm: Sets the time and severity level for triggering an alarm when the gateway loses connection.
   

6. Once all fields are complete, click the ADD button. A confirmation will appear; click VIEW THE BASE STATION.

7. You will then be redirected to the gateway's dashboard, where the status will initially display as INITIALIZATION.
    

Configure the Gateway

This section explains how to configure your RAK gateway to connect to the ThingPark platform using  Basics Station (CUPS) connection.

1. Log in to the gateway's Web UI.

2. Navigate to LoRa® > Configuration and set the Work Mode to Basics Station.

3. Click Configure Basics Station Server Setup to start configuring the server.

4. Enter the following details:

• CUPS Server: Select the CUPS Server.
• Server URL: https://community.thingpark.io
• Server Port: 443

• Authentication Method: Select TLS Server Authentication.

• Trust (CA Certificate): Upload the AmazonRootCA1.cer file you previously downloaded.

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5. Click Save changes to apply the configuration settings.

Verify Gateway Status

Return to the ThingPark Admin Console.

If the configuration is successful, the gateway status will change from INITIALIZATION to ACTIVE within a few minutes.
 

Troubleshooting

FAQs

1. Do I need to manually set the LoRaWAN region on the gateway?
   No, when using Basics Station (CUPS), the region is configured automatically by the Actility server.
2. Can the gateway automatically report its location?
   Yes, if GPS/GNSS is enabled on the gateway, it will automatically report its position to the Actility server.
3. Why is my gateway active but not showing any device data?
   This is normal behavior in Actility ThingPark using Basics™ Station with CUPS. Device traffic appears only after end devices are registered and transmitting.

Updated November 04, 2025 08:05